How to Select service providers, how to plan, what measure to  ensure results are in line with expectations:


1. To establish clear objectives

Outsourcing failure is often because of failure from the outset of not doing proper planning. Many companies lack  practical experiences in outsourcing.  Outsourcing activities involved not only the IT and finance departments, but also  other departments in the company.  BestIT will assist you in the planning process and establish clear objectives and expectations for all involved.


2. To find a provider for your company

Outsourcing service providers should not only know how to implement, but also must be compatible with corporate culture and business objectives, and have the appropriate experience, communication skills and business process management. The provider will become a part of your business and integrate into your environment.   BestIT will perform thorough assessment of your IT and business processes as a part of oursourcing planning stage.


3. Long-term view and growth

It's easy to get lost in the details, and lose the vision that started the process in the first place. In order to save money for the company, IT staffers are often only focused on the amount of quotation, the ROI numbers, contract terms, etc., while losing sight that the long-term results are the basis of business growth.  BestIT will build long term relationships and grow with our customers.


4. The delivery of results is the key

Results of effectiveness of outsourcing is the fundamental goal, but many firms view the signed contract as the end of engagement. As a result, from the customer to the implementation team, ignoring all the details in the delivery process will ultimately affect the results.  BestIT will ensure the customer is engaged and informed in every step of the delivery process.



5. To change the attitude towards IT

Not to treat IT as a cost center, but rather treat it as a value center. This shift in perspective can help you determine which is the key feature of the business, and from the outset to understand what needs to be outsourced.  BestIT will work with you during planning and assessment to help you determine which IT functions should be outsourced.



6. To communicate clearly

To ensure that service providers understand the project specifications, and the details of as much as possible and accurately.  When you outsource enterprise IT functions, you'll need collaborations and repeated communications, even more so than internal communications.  BestIT will clearly commuicate and collaborate with you on details and goals throughout the entire process.



7. To maintain the responsibility

Outsourcing does not mean giving up the responsibility of CIO. You are still responsible for the results.  Therefore, IT directors and CIO should participate actively in the process.  BestIT will ensure you are engaged in every step of the process.



8. To obtain the support of C-layer management

To secure the support of senior management, such as the CIO or CEO. Do not delegate all things to the middle managers.  BestIT will help you in communicating the goals and processes to senior management to obtain the support.