Architecture and design is truly at the center of BestIT's Oracle Database and DBA Services offering. Whether it's for a self-contained business function-level application or an enterprisewide system, everyone knows it's extremely difficult to recover from poor or inappropriate design. BestIT can ensure that the most critical phase of systems development is done right.

Time-critical troubleshooting is often handled through our Managed Services group, which in that respect can be viewed as somewhat of an insurance policy -- ensuring that skilled Oracle DBAs, who are knowledgeable with your system, are readily available to put out a fire if it occurs. However, we have been known to take on firefighting assignments outside of our Managed Services group -- our instinctive response is wanting to help.

High availability and scalability through Oracle 10g Real Application Clusters (RAC) is a cost-effective technology to ensure maximum uptime for a company's mission-critical systems, while also ensuring they can easily scale to handle increased future workload. When correctly architected and implemented, this technology is solid and reliable -- BestIT's expert Oracle DBAs have the experience necessary to ensure success.

Performance and application tuning is where our reputation began. BestIT's expert Oracle DBAs routinely perform miracles, or what is perceived as miracles. Whether it's a quick fix (instance hero) or complex brainteaser, our DBAs thrive on the feeling of accomplishment when finding the problem and then creating a finely tuned environment.

Supplemental expert support can be handled by our implementations services group for longer-term engagements. For shorter-term engagements (occasional spikes in workload) that require "just-in-time" resources, our Managed Services group is your best option.

Database and application migrations are best handled by experts on the platform being "migrated to." Whether companies are dealing with inherited systems (through mergers or acquisitions), old legacy systems or a consolidation of multiple platforms, they often do not have the skilled resources available to properly architect a new environment. BestIT brings those skills to the table -- not only with Oracle Database expertise, but also with working knowledge of many of the most common source database and file systems. In addition to these skills, BestIT also provides tools to simplify the process.

Data integration within heterogeneous environments -- that's a mouthful. What does it mean? It's the ability, through the use of a proprietary tool, to easily access non-Oracle data transparently -- making the data appear as though it is coming from an Oracle data source. The net effect is the saving of money, time and effort. (Periscope white paper -- 1.1MB PDF.)